TERMS AND CONDITIONS OF THE ONLINE STORE
TABLE OF CONTENTS
§ 1 General Provisions
§ 2 Provision of services by electronic means
§ 3 Conclusion of sales contract
§ 4 Payment, delivery, receipt of goods
§ 5 Personal data
§ 6 Complaints
§ 7 Withdrawal from the contract
§ 8 Additional information
§1 GENERAL PROVISIONS:
1.(1) These Rules and Regulations (hereinafter referred to as the "Rules and Regulations") set out the rules for the use by the
customers from the Online Store www.kiosk_RTV.pl and in particular regulates:
(a) terms and conditions for the conclusion and performance of sales contracts;
(b) terms and conditions for the provision of electronic services;
(c) the rules for consumers to exercise their right to withdraw from the purchase contract;
(d) the principles and procedures of the complaint procedure.
1.2 Definition of terms used in the Regulations:
a) Online store - an online store operating at www.kiosk_RTV.pl
(b) Service Provider, Vendor, Data Controller:
kiosk-RTV.pl Marek Pełka
nowy Kisielin - Leśna 28 Street, 66-002 Zielona Góra,
NIP 9730003949, REGON 970342034
activity registered in the Central Register and Information on Business Activity conducted by the Minister of Economy,
e-mail address sklep@kiosk_RTV.pl, phone number: 509 895 915 (standard fee - according to the price list of the relevant operator).
c) Customer - a natural person, legal entity or organizational unit that does not have a
legal entity, which uses the service provided electronically by the Service Provider, which wants to conclude or has concluded a sales contract with the Seller;
(d) Consumer- a natural person making a legal transaction with a trader that is not related to the trader
directly with its business or professional activities;
e) Order - the expression of the Customer's will to conclude a contract. Proper submission of
Order by the customer results in receipt of a message titled "Order No. " at the email address provided during ordering/registration. "Order No. ...... " (§. 3.7. Regulations);
(f) Service provided electronically - a free service consisting of: conducting
customer's account (in the case of registered Customers), making the order form available to Customers (in the case of placing orders by unregistered Customers). In case of doubt, any activities that the Service Provider will perform in order to properly handle the processes specified in the first sentence shall also be considered as electronically provided services;
g) Registration - the creation of a Customer Account in the Online Store system. In order to
to complete the registration, you must fill out the registration form. Correct completion of the registration form will result in an automatic email message sent by the Seller's system informing about the activation of the Account
(h) Price - the price the store customer will be required to pay for the selected products
in the case of conclusion of a sales contract. The price can be expressed by the following currencies: Polish zloty (PLN). The given price is the gross price (including the necessary VAT). Prices in the online store do not include shipping costs, which are indicated in the traction of placing an order in the Store. The Seller guarantees that the price indicated in the course of placing an order will not change during the performance of the sales contract concluded on the basis of the order placed.
i) Delivery - assignment by the Seller of products intended for the Customer
and to third parties for their delivery. The Seller undertakes to properly package and insure the shipped products. The Seller entrusts the delivery of its products only to specialized courier companies conducting professional business in this regard.
1.(3) Electronic correspondence concerning the activities of the Online Store should be sent to the e-mail address sklep@kiosk_RTV.pl, while traditional (postal) correspondence should be sent to the address:
kiosk-RTV.pl Marek Pełka
66-002 Zielona Góra
nowy Kisielin - Leśna Street 28
1.(4) A customer of the Online Store may be - a natural person, a legal person or an entity
organizational unincorporated entity that uses the service provided electronically by the Service Provider, which wants to conclude or has concluded a sales contract with the Seller.
1.5 Orders are carried out only on the territory of Poland. In order to place an Order
involving shipping abroad, please contact the Seller individually.
1.6. the prices in the Online Store are expressed in Polish zloty and include VAT
(gross prices). Prices do not include possible shipping costs, which depend on the method of payment and delivery chosen by the Customer. The Customer is informed about the cost of Delivery when placing the Order.
1.(7) Unless expressly indicated in the commercial information, goods available in the Store
internet website are new, and the entity responsible for their possible physical and legal defects is kiosk-RTV.pl Marek Pełka ul. Nowy Kisielin - Leśna 28, 66-002 Zielona Góra, NIP 9730003949; REGON 970342034; business registered in the Central Register and Information on Business Activity conducted by the Minister of Economy, e-mail address sklep@kiosk_RTV.pl, telephone number: 509 895 915 (standard fee - according to the price list of the relevant operator).
§ 2 PROVISION OF SERVICES BY ELECTRONIC MEANS:
2.(1) In the course of operating the Online Store, the Service Provider undertakes to
to provide services electronically to the extent and under the conditions specified in these Regulations.
2.(2) Provision of Services by the Provider by electronic means is free of charge.
2.3. terms and conditions for the provision of Services by electronic means:
2.3.1 Customer Account Service:
The contract for the provision of Electronic Services consisting of maintaining a Customer Account in the Online Store is concluded at the time of Registration.
In order to complete the Registration, it is necessary for the Customer to provide the following data in the Registration form: name and surname, address (street, house number, city with postal code), e-mail address, contact telephone number and password.
The contract for the provision of Electronic Services consisting of maintaining an Account is concluded for an indefinite period of time.
2.3.2 Interactive form service:
The contract for the provision of Services by electronic means consisting of providing an interactive form that allows placing an Order in the Online Store is concluded at the moment of commencement of the above Service (adding the Product to the shopping cart).
The contract for the provision of Services by electronic means consisting of providing an interactive form that allows placing an Order in the Online Store is concluded for a definite period of time and is terminated when the Order is placed.
2.3.3 Newsletter Service:
The Contract for Electronic Newsletter Service is concluded at the moment of providing on the website of the Online Store in the "Newsletter" tab the e-mail address and clicking on the "Confirm" field, or at the moment when the client has marked the appropriate box (check-box) at the time of registration, expressing consent to the Newsletter service.
The Newsletter Service Agreement is concluded for an indefinite period of time.
2.4 Terms of termination of contracts for the provision of Services by electronic means.
The customer has the right to terminate the contract for the provision of services by road
electronic of a continuous nature by the Service Provider at any time (e.g., deletion of the Client's Account). Termination of the contract shall be without any additional costs and without indication of reasons:
Termination of the contract can be done by sending the appropriate statement to the email address sklep@kiosk_RTV.pl or in writing to the Service Provider's address (indicated at the beginning of these Regulations).
The contract in such a case expires 7 days after the Service Provider receives the termination notice.
The Service Provider has the right to terminate the contract for the provision of services by electronic means with 7 days' notice if the Client provides content of an unlawful nature.
Termination and termination of the contract does not involve the loss of rights already acquired by Clients using the Seller's Online Store.
The consumer has the right to withdraw from the contract for the provision of electronic services within 14 days of its conclusion (see § 7 of the Regulations).
§3 CONCLUSION OF SALES CONTRACT
3.(1) The customer can choose from the following ways to place an order:
a) placing an order using the Online Store system;
b) placing an order by e-mail (sending the order to the address:
sklep@kiosk_RTV.pl);
3.(2) In order to place an Order through the Online Store, you must:
Select and add the product to the Virtual Cart;
Once you have all the products in your shopping cart, proceed to place your order using the "Your Shopping Cart" button.
You are redirected to a sub-page where you can check the status of your order, the unit price for each product and the total price. At this point you should also choose from possible delivery types for the selected goods. After that, click on the "Continue" button
In the next section, registered Customers (who already have a User account) enter their login and password given when creating a User account and click "Login". (If the password was forgotten, you can use the "Remind password" option located under the "Login" button).
Customers who do not have a user account can choose to place an order without creating a user account (logging in), for this purpose they fill in the fields for placing a one-time order without creating an account, the mandatory data are: contact details: name, surname, address, telephone number and e-mail and then clicking the button "Go Next Confirmation "
Using the "Go Next" button, the customer goes to a sub-page that will contain all the information about the order, ie:
the subject of the order
the unit and total price of the ordered products or services, including delivery costs and additional costs (if any)
the selected method of delivery and method of payment
at this point, it is necessary to accept the required terms and conditions of the order, by checking the box with the appropriate (check-box) regarding the terms and conditions, personal data processing and privacy policy. You can also provide voluntary consent to receive electronically, to the e-mail address provided in the order, information on promotional actions, news, sales, discount codes and services provided by the store www.kiosk_RTV.pl
then carefully check that everything is correct and confirm with the "Buy and Pay" button.
3.3. placing an order via e-mail - sklep@kiosk_RTV.pl
To place an Order by sending an e-mail, send an e-mail to sklep@kiosk_RTV.pl. The content of the message should specify the important provisions of the contract, i.e. the subject of the contract, price, quantity.
In the content of the e-mail message, the Customer is obliged to provide data necessary for the proper implementation of the shipment of goods (name, surname, delivery address, telephone number), In addition, the Customer is obliged to specify the method of payment and delivery.
The offer made by the Customer ceases to bind him at the end of the time in which he could, in the ordinary course of business, receive a response from the Seller sent without unreasonable delay (in case of doubt, the Seller undertakes to send a confirmation of order acceptance within 48 hours. The Seller shall inform the Customer of the noting of the order by an e-mail message entitled Order No..........
The contract shall be deemed concluded at the moment of receipt by the Customer of the Seller's statement of acceptance of the order for processing pt. 3.10 of the Terms and Conditions (e-mail message titled Order accepted for execution)
3.(4) In the course of placing orders referred to in item. 3.1 of these regulations
The customer is obliged to provide data that corresponds to the truth.
3.(5) When placing an Order, it is necessary to confirm that you have read this
regulations.
3.6 The order is placed when you click on the button
"order with obligation to pay", or in another with equivalent wording.
3.(7) After the online store system receives an order, each time sent
will be to the e-mail address provided by the Customer an automatic message confirming receipt of the order (message entitled Order No........)
3.8. order, the receipt of which has been confirmed by the system of the Online Store
(§3.7 of the Regulations) constitutes an offer within the meaning of Article 66 § 1 of the Civil Code and constitutes the basis for the conclusion of a sales contract between the Customer and the Seller.
3.9. an order placed by the Customer and not confirmed by the Seller within the time limit
48 hours ceases to bind him.
3.10. the Seller, in the case of proceeding with the execution of the order, confirms this fact
by a separate email message titled "Order accepted for processing"
3.(11) A contract of sale shall be deemed to be concluded at the time the Customer receives a message from the
Seller, confirming the accession to the execution of the order (the message referred to in paragraph 3.10 of these Regulations)
3.12 The customer may cancel the order placed or modify it, for this purpose:
a) contact the Seller by phone;
b) contact the Seller by e-mail;
3.13. orders are handled by the customer service department of the online store
on working days, i.e. from Monday to Friday, excluding public holidays, from 10:00 am to 6:00 pm.
3.14. commercial information posted on the Online Store does not constitute an offer
within the meaning of Article 66 of the Civil Code, but are an invitation to submit offers, even if the information includes the unit price of the goods.
§4 PAYMENT, FORMS OF PAYMENT, PRICE OF GOODS, DELIVERY, COLLECTION
4.1. PAYMENT
Due to the execution of the sales contract, the customer is obliged to pay the price of goods indicated in the order and the cost of their shipment.
- The entity providing online payment service for card payments is Blue Media S.A.
4.2. FORMS OF PAYMENT. Payment is made in the form selected by the Customer:
payment on delivery (for shipments with cash on delivery option available)
payment by traditional bank transfer to the Seller's bank account
electronic payment via Paynow (mBank brand)
mElements S.A., Prosta St. 18, 00-850 Warsaw NIP:5223047892 ; Regon 363203696; KRS 0000590484 (The service provides a wide range of modern forms of payment. Examples of available ways are: online transfers, blik, payment cards, Apple Pay, Google Pay, PayPo, installments)- Payment cards
:- Visa-
Visa Electron-
Mastercard-
MasterCard Electronic-
MaestroIn
case of the need to refund the funds for a transaction made by the customer with a payment card, the seller will make a refund to the bank account assigned to the payment card of the ordering partyThe
order processing time
is calculated from the moment of positive authorization of payment.
4.3 PRICE OF GOODS.
The price of individual goods presented in the Online Store is the gross price
expressed in Polish zlotys (PLN), including value added tax due at the prevailing rate. However, the quoted prices do not include the cost of possible shipment, which will be indicated during order placement.
The price listed next to each good is binding at the time the Customer places the Order. This price will not change regardless of price changes in the Online Store that may occur for individual goods after the Customer has placed an Order.
4.4. DELIVERY OF GOODS
Orders placed by customers of the Online Store are completed by the Seller within 2 working days from the date of conclusion of the contract in accordance with §3 paragraph 10 of the Regulations. The lead time consists of the time necessary to complete the subject of the order.
Shipment of ordered goods takes place only to addresses located in the territory of Poland. In order to place an Order including shipment abroad, it is necessary to contact the Seller individually.
In the absence of an agreement to the contrary, the Seller undertakes to execute the subject of the contract, within no more than thirty days after the buyer submits a statement of intent to conclude the contract (§ 3.7 of the Regulations).
The delivery time depends on the method of delivery/collection of the goods chosen by the customer and should not exceed 7 working days from the conclusion of the sales contract in accordance with § 3.10 of the Terms and Conditions.
4.2.5 The Seller entrusts the delivery of goods to third parties conducting business in this area. Depending on the current offer, this may be:
DPD Polska sp. z o.o. with headquarters in Warsaw (address: Mineralna 15,02-274 Warsaw) Company entered in the register of entrepreneurs in the District Court for the capital city of Warsaw, XIII Economic Department of the National Court Register, KRS No. 0000028368
InPos
t Sp. z o.o. with its registered seat in Krakow (address: Wielicka 28, 30-552 Krakow, registered in the register of entrepreneurs kept by the District Court for Krakow - Śródmieście, XI Economic Department of the National Court Register, KRS no. 0000543759, NIP: 6793108059
Current offer available at the store https://kiosk_RTV.pl/koszty-wysylki.html
4.3. RECEIPT OF GOODS
The seller informs that customers have the right to check the condition of the shipment after it is delivered to the place indicated in the order. Verification of the condition of the shipment is entitled before its collection from the carrier.
If before the delivery of the shipment it turns out that it has been damaged or has suffered a loss, the carrier is obliged to immediately establish the condition of the shipment and the circumstances of the damage by protocol itself. However, in most cases, the Carrier performs these actions at the request of the person entitled to receive it.
The Seller informs that if, after delivery of the shipment, the person entitled to receive the shipment notices a defect or damage that cannot be seen from the outside, he/she has the right, immediately after the discovery of the damage, but no later than within 7 days of receipt of the shipment, to demand from the carrier to determine the condition of the shipment.
In case of any problems or doubts, please contact the Seller at the telephone numbers indicated on the Seller's website.
A customer purchasing electrical or electronic equipment intended for households has the right to send used equipment to the address provided by the Service Provider, which is of the same type and quantity not greater than the new equipment purchased. The Service Provider undertakes to accept the sent equipment free of charge.
kiosk-RTV.pl Marek Pełka
66-002 Zielona Góra
nowy Kisielin - Leśna Street 28
§ 5 PERSONAL DATA
5.1. the administrator of personal data is kiosk-RTV.pl Marek Pełka
nowy Kisielin - Leśna 28 Street, 66-002 Zielona Góra, NIP: 9730003949; REGON: 970342034; business registered in the Central Register and Information on Business Activity conducted by the Minister of Economy, e-mail address: sklep@kiosk_RTV.pl , telephone number: 68 452 40 55 or (standard fee - according to the price list of the relevant operator).
5.(2) Customers' personal data shall be processed by the Data Controller for the purpose of carrying out the
contracts concluded as part of the activities of the Online Store. Contracts concluded as part of the Online Store's operations include:
Conclusion and execution of the sales contract,
Sending messages containing commercial information (with prior consent expressed in the form of subscribing to the Newsletter, or unchecking the appropriate (check-box) when placing an order)
Maintaining a Customer Account after prior Registration on the website of the Online Store.
5.3. personal data shall be processed in accordance with data protection regulations
personal data, in accordance with the implemented data protection policy, and are processed to the extent and for the purpose necessary for the establishment, formation of the content of the agreement, amendment, or termination thereof, as well as for the proper implementation of the Services provided electronically.
5.4 The data controller has put in place technical and organizational measures to
securing the personal data provided by Customers from disclosure to unauthorized persons or entities.
5.(5) Customers' personal data may be transferred:
5.5.1.To the carrier or intermediary chosen by the customer who delivers shipments to the
order of the Data Controller - in the case of a Customer who uses the method of delivery by mail or courier service in the Online Store.
5.5.2 To the Customer's chosen payment processor of the Online Store-.
in the case of a Customer who uses electronic or credit card payment method in the Online Store.
5.5.3 To the accounting firm making the tax settlements of the Online Store- in case of
Customers who have entered into a sales contract with the Data Controller.
5.5.4 A company that provides software to run the Online Store or a company
being the host of the Online Store, for the operation and proper functioning of the Online Store.
5.(6) The entities indicated in § 5.4. shall be provided only with the data necessary for the proper
performance of the service.
5.7.The data controller has the right to make the customer's personal data available to entities
authorized under certain laws (e.g., law enforcement agencies).
5.8.Unless otherwise provided by law, the Data Controller shall store personal data
Client for as long as it is necessary to fulfill the purposes for which the aforementioned data was collected.
5.9.The customer whose personal data is processed by the Data Controller has the right to
access, rectification, deletion or restriction of data processing, the right to object, the right to data transfer and also the right to lodge a complaint to the supervisory authority, which is the Office for Personal Data Protection.
5.10.The deletion of personal data may take place as a result of the withdrawal of consent or the submission of a
legally permissible objection to the processing of personal data.
5.11.The data administrator reserves the right to process the personal data of customers
after termination of the contract or withdrawal of consent only to the extent for the purpose of pursuing possible claims in court or if national or EU regulations or international law oblige the Data Controller to retain the data.
§ 6 COMPLAINTS
6.(1) The basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect (warranty), are defined by generally applicable laws, in particular the Civil Code (including Articles 556-576 of the Civil Code).
6.(2) The Seller shall deliver to the Customer the Product without defects, subject to points. 6.4 - 6.6 below. Detailed information on the Seller's liability for a defect in the Product and the Customer's rights are specified on the Online Store's website in the information tab on complaints.
6.(3) The Seller's liability under the warranty covers defects found within 2 years from the date of issue of the Product. The Seller shall be liable only for defects existing at the time of issuance of the Product or the cause of which already existed in the Product at the time of its issuance.
6.(4) In the case of Products described as used or defective, the Seller is obliged to provide the Customer with a Product in accordance with the description on the website of the Online Store, including in particular a Product free of defects other than those indicated in the Product description, of which the Customer was informed before making the purchase.
6.(5) In the case of Products marked on the pages of the Online Store as used or defective, next to which there is a detailed description of the Products with a description of the defects of these Products, the Seller is exempted from liability under the warranty if the Customer knew about the defect at the time of concluding the Sales Agreement.
6.(6) In the case of Products marked on the pages of the Online Store as used, the Seller's liability is limited to a period of 1 year from the date of delivery of the item to the Customer, in accordance with Article 568 § 1 of the Civil Code.
6.7 A complaint may be filed by the Customer, for example:
6.7.1. in writing to the address: kiosk-RTV.pl Marek Pełka, ul.Nowy Kisielin - Leśna 28, 66-002Zielona Góra
6.7.2. in electronic form via e-mail to: rfconnectorspl@gmail.com.
6.(8) It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a request for a method of bringing the Product into conformity with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.
6.(9) The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer, who is a consumer, in exercising his rights under the warranty, demanded replacement of the item or removal of the defect, or made a statement on reduction of the price, specifying the amount by which the price is to be reduced, and the Seller did not respond to this demand within 14 calendar days, it shall be deemed that the demand was justified.
6.10. the Customer who exercises warranty rights is obliged to deliver the defective Product to the address: kiosk-RTV.pl Marek Pełka,Nowy Kisielin - Leśna 28 Street, 66-002Zielona Góra . In the case of a Customer who is a consumer, the cost of delivering the Product shall be borne by the Seller. If, due to the nature of the Product or the way it is installed, delivery of the Product by the Customer who is a consumer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.
6.(11) In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product towards the Customer who is not a consumer is excluded.
§ 7 WITHDRAWAL FROM THE CONTRACT
7.1. a customer who is also a consumer within the meaning of Article 22[1] of the Civil Code of
april 23, 1964 (Journal of Laws No. 16, item 93, as amended), who has concluded a contract at a distance, may withdraw from it without giving reasons, making a statement to that effect within 14 (fourteen) days. To meet this deadline it is sufficient to send the statement before its expiration. The statement can be sent by e-mail to: sklep@kiosk_RTV.pl or by post to the following address:
kiosk-RTV.pl Marek Pełka
nowy Kisielin - Leśna Street 28
66-002 Zielona Góra
7.(2) The fourteen-day period within which the Consumer may withdraw from the Sales Contract or
agreement for the provision of Services by electronic means, counts from the date of release of the Product in the case of a Sales Agreement, and when the agreement concerns the provision of Services by electronic means - from the date of its conclusion.
7.(3) The seller shall, immediately upon receipt of the notice of withdrawal from the contract, send
To the consumer by email confirmation of receipt of the above statement.
7.(4) In the event of withdrawal from the contract - the contract of sale or contract for the provision of Services by road
electronic is considered not concluded. What the Parties have provided shall be returned unchanged, unless the change was necessary to ascertain the nature, characteristics and functioning of the thing, or §7.7 of the Regulations applies. The return should be made immediately, no later than within 14 (fourteen) days.
7.(5) The Seller shall refund the payments received from the Consumer using such
the same method of payment that the Consumer used, unless the Consumer expressly agrees to another way of return that does not involve any costs for him. The Seller may withhold reimbursement of payments received from the Consumer until it receives the item back or the Consumer provides proof of its return, whichever event occurs first.
7.(6) The consumer shall bear only the direct costs of returning the item to the Seller.
7.(7) If the Consumer has chosen a method of delivering the item other than the cheapest ordinary way
delivery offered by the Seller, the Seller shall not be obliged to reimburse the Consumer for the additional costs incurred by the Consumer
7.(8) The consumer shall be liable for the diminution in value of the thing resulting from the
use it beyond what is necessary to ascertain the nature, characteristics and functioning of the thing.
7.(9) The right of withdrawal from a contract concluded at a distance is not available to the Consumer in the
outings:
In the provision of services, if the trader has performed the service in full with the express consent of the Consumer, who was informed before the start of the performance that after the performance by the trader he will lose the right of withdrawal;
7.9.2 In which the price or remuneration depends on fluctuations in the financial market, over which the trader has no control, and which may occur before the expiration of the deadline for withdrawal from the contract;
In which the subject of the performance is a non-refabricated thing, produced according to the consumer's specifications or serving to meet his individualized needs;
In which the subject of the performance is an item that is perishable or has a short shelf life;
In which the subject of the performance is an item delivered in a sealed package that cannot be returned after opening the package for health or hygienic reasons, if the package has been opened after delivery;
In which the subject of the performance are things that after delivery, due to their nature, become inseparably connected with other things;
- In which the subject of the service is one of the products: pigtail, antenna cable, jumper (products manufactured after their order). Additional information for each of these products in a dedicated frame.
In which the subject of performance is alcoholic beverages, the price of which was agreed upon at the conclusion of the contract of sale, the delivery of which can only take place after 30 (thirty) days, and the value of which depends on fluctuations in the market over which the trader has no control;
In which the consumer expressly requested that the trader come to him for urgent repair or maintenance; if the trader provides additional services other than those requested by the consumer, or provides things other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract with respect to additional services or things;
In which the object of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery;
On the supply of newspapers, periodicals or magazines, except for a subscription contract;
Concluded through a public auction;
On the provision of accommodation services, other than for residential purposes, transportation of goods, rental of cars, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;
On the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiration of the deadline for withdrawal from the contract and after the entrepreneur has informed him of the loss of the right of withdrawal.
At the latest at the time of delivery of the item, the Seller shall provide the Consumer on a durable medium with instructions on withdrawal from the contract.
§ 8 ADDITIONAL INFORMATION
8.1. to avoid possible discrepancies or errors, it is recommended that the devices for
with the help of which the Client uses the store, www.kiosk_RTV.pl met at least the following technical requirements that are necessary for cooperation with the data communications system used by the Service Provider:
Computer or other mobile device with Internet access.
Web browser: a.) Internet Explorer version 4.0 or later b.) Mozilla FireFox version 4.0 or later c.) Google Chrome version 1.0 or later
Monitor resolution 1280 x 800, colors 24 or 32 bit
Possession of an e-mail account by the Customer.
8.2 Store Customer Information www.kiosk_RTV.pl how he can check whether the submitted
order does not contain errors, and at the same time how they can be corrected:
In the course of placing an Order, until the button "Order with obligation to pay" is pressed, the Customer has the possibility to change the entered data (e.g. type or quantity of goods). In case of any discrepancies, we follow the messages displayed to the Customer and the information available on the website of the Online Store and its relevant subpages. In case of problems, please contact us - by e-mail sklep@kiosk_RTV.pl or by phone at: 509 895 915 (standard fee - according to the price list of the relevant operator).
After the Order is placed, a confirmation of receipt of the Order along with information about the Order will be sent to the email address provided in the Order (email entitled "Order No. ....."). In case of the Customer's error as to the entered data (e.g. quantity of the ordered goods, erroneous calculation of the Order by the system), the Customer has the right to change the Order. For this purpose, the Customer should send an e-mail to: sklep@kiosk_RTV.pl with the appropriate change instruction or by phone at 509 895 915 (standard fee - according to the price list of the relevant operator).
After correcting the Order, the Seller will send an e-mail to the address provided in the order, which will contain a confirmation of acceptance of the corrected Order.
8.3. rules and methods of recording, preserving and making available by the entrepreneur to the other
side of the content of the concluded agreement.
The content of the concluded agreement shall be recorded, secured and made available:
By sending the content of the concluded contract to the Customer at the e-mail address provided.
By printing and providing the Customer with the receipt or shipment of goods with the order specification and proof of purchase.
The content of the concluded agreement is additionally recorded and secured in the Seller's data communications system and transmitted to the Customers at their every request.
8.(4) In matters not covered by these Regulations, the provisions of the following shall apply
laws in force in the territory of the Republic of Poland, including the Civil Code, the Act on declaration of services by electronic means of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); the Consumer Rights Act of May 30, 2014. (Journal of Laws of 2014, item 827) and other relevant provisions of Polish law.
8.5 Amendments to the regulations:
The Service Provider reserves the right to make changes to these Terms and Conditions, of which the Client will be notified at least 14 days in advance of the effective date of the changes. Information about the changes will also be expressed in a clear manner by posting on the Online Store website and sent to the email address of the registered client. In addition, the Customer will be asked each time to accept the new regulations before placing an Order.
The amended regulations are binding on the Customer if the requirements specified in Article 384 of the Civil Code have been observed (i.e. the Customer has been properly notified of the changes), and the Customer has not terminated the contract for the provision of continuous electronic services within 30 days.
Amendments to the Rules and Regulations will not in any way affect the rights acquired by Customers using the Online Store before the effective date of the amendments, in particular, they will not affect orders placed and/or processed. In this case, these orders will be processed under the terms of the previous regulations.
8.6 The contract of sale of goods is concluded in accordance with Polish law and in the Polish language.
8.7. a Customer who is a Consumer in the case of a dispute with the Seller has the possibility to use the
of out-of-court ways of handling complaints and claims. The consumer may, among other things:
Apply to a permanent amicable consumer court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded Sales Agreement.
Apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for the amicable settlement of a dispute between the Customer and the Seller.
Obtain free assistance in resolving a dispute between the Customer and the Seller, using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, Association of Polish Consumers).
File a complaint through the form available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL. This is the EU platform for online dispute resolution between consumers and businesses. This platform works in all languages of the European Union and you can use it after using the complaint procedure with the Seller.
8.(8) Any disputes arising between the Seller and a Customer who is not also a
consumer within the meaning of Article 22[1] of the Civil Code of April 23, 1964 (Journal of Laws No. 16, item 93, as amended), shall be submitted to the court having jurisdiction over the seat of the Seller lub in which a third party other than the carrier and indicated by you came into possession of the item. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). You can send your statement, for example:
in writing to the address: kiosk-RTV.pl Marek Pełka, Nowy Kisielin - Leśna 28 Street, 66-002 Zielona Góra
in electronic form via email to rfconnectorspl@gmail.com
A sample withdrawal form is included in Appendix No. 2 to the Consumer Rights Act and is additionally included as an appendix to the Regulations of the Online Store. You may use sample withdrawal form, however it is not obligatory.
In order to comply with the withdrawal period, it is sufficient for you to send information regarding the exercise of your right of withdrawal before the expiry of the withdrawal period.
In the event of cancellation of this contract, we will return to you all payments received from you, including the costs of delivery of the goods (except for the additional costs resulting from your choice of a delivery method other than the cheapest ordinary delivery method offered by us), immediately and in any event no later than 14 days from the day on which we are informed of your decision to exercise your right of withdrawal from this contract. We will refund the payment using the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees in connection with the refund. We may withhold reimbursement until we receive the item or until you provide us with proof of return, whichever event occurs first.
If you have received the purchased item, please send it back or give it to us at the address: nowy Kisielin - Leśna 28 Street, 66-002 Zielona Góra, immediately, and in any case no later than 14 days from the day on which you informed us of your withdrawal from the contract. The deadline is met if you send the item back before the expiry of the 14-day period. You will have to bear the direct costs of returning the item. You will be liable only for any diminution in the value of the thing resulting from using it in a manner other than necessary to ascertain the nature, characteristics and functioning of the thing.
The provisions contained therein concerning the consumer shall apply as of January 1, 2021, and for contracts concluded as of that date also to a buyer who is a natural person entering into a contract directly related to his business activity, when it is clear from the content of the contract that it does not have a professional character for that person, arising in particular from the subject of his business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.